Privacy Policy

At Sleepeee, your privacy and trust mean everything to us.
We collect only the information necessary to process your order, improve your experience, and keep your nighttime ritual safe and peaceful.

By using our website and services, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We collect personal information in the following ways:

When you make a purchase:

  • Name, shipping and billing address
  • Email address and phone number
  • Payment details (processed securely by our payment partners — we never store full credit card information)

When you browse our site:

  • IP address, device type, and browser information
  • Cookies and tracking data (to improve user experience and marketing)

When you contact us:

  • Any information you choose to share by email or through our contact form.

2. How We Use Your Information

We use your personal data to:

  • Process and ship your orders
  • Communicate order status and updates
  • Provide customer support
  • Improve our website, products, and advertising relevance
  • Comply with legal and tax obligations

We do not sell or rent your personal data to third parties. Ever.

3. Data Storage & Security

Your information is securely stored using trusted third-party platforms (such as Shopify and encrypted cloud services).
We take all reasonable steps to protect your data against unauthorized access, alteration, or disclosure.

If you’re located in the EU or UK, your data may be transferred internationally (for example, to the U.S. or Asia) through partners who meet GDPR-compliant standards.

4. Cookies & Tracking

Like most websites, Sleepeee uses cookies to remember preferences and improve navigation.
Cookies help us understand what you love most — so we can make your experience calmer and more personal.

You can disable cookies anytime in your browser settings.

A detailed explanation of cookies is available in our Cookies Policy (see below).

5. Marketing Communications

With your consent, we may send you peaceful updates about new products, special offers, or calming rituals.
You can unsubscribe anytime by clicking the link at the bottom of any email or by contacting us directly at support@sleepeee.com.

6. Your Rights

Depending on your location, you have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent to marketing at any time
  • Request a copy of the data we hold about you

To exercise any of these rights, please email us at support@sleepeee.com — we’ll respond within 7 business days.

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes above — typically as long as your account is active or required by law.

8. Third-Party Services

Our store uses trusted partners to provide payment processing, shipping, and analytics.
These partners may collect or store certain data required to provide their services.
Examples include:

  • Shopify (store platform)
  • Stripe / PayPal (payment processing)
  • Google Analytics (traffic insights)

Each partner has its own privacy policy, which we encourage you to review.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
The latest version will always be available on this page, with the “Last updated” date shown below.

Last updated: October 2025

10. Contact Us

If you have any questions about how we handle your data, please contact us at:
📩 Sleepeeeofficial@gmail.com
Sleepeee — Because peace of mind is part of the ritual.